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Max Williams
Principal Consultant


Max has developed this management and marketing practice from its origins in 1985 to its present standing, using his background of general management, strategic marketing, business and organisation restructuring, and engineering. His particular strengths lie in identifying the critical elements in complex situations, and developing strategic solutions that really work.

Serving two terms as a Councillor in the former City of Ringwood in Melbourne's eastern suburbs, Max was elected Mayor in his first term, negotiating the redevelopment of Ringwood's city heart.

Max is qualified with a Bachelor of Engineering, Adelaide University, Fellow of the IREE, Graduate Diploma of Marketing, with finance studies, Monash University, and a Trained Trainer.

Max

Elizabeth

Elizabeth Williams
Associate Consultant


Elizabeth has highly tuned communication and interpersonal skills. Culturally sensitive, she has worked with clients from countries including the Middle East, Europe, Eastern Europe, Northern Africa, the Asian Pacific Region and of course our own indigenous people.

Her work has included conflict resolution, mediation, mediation training, team building programs for staff, anger management, peer support and co-mediation programs.  With Red Zebra members, she has developed future focussed goal setting, and sales achievement programs.

Elizabeth has a Bachelor of Applied Science, is a Family Therapist, and is an Accredited Mediator Trainer.

Jennifer Waterman
Accounting Officer


Jennifer joined our parent organisation, McNicol Williams in 1993, and has seen practice develop from its infancy. With her degree in accounting, backed up with sound knowledge of the practical administration, book keeping and cash management aspects of small enterprises, she has helped create the accounting tools central to the development of all our programs.

Importantly, Jennifer maintains a tight administrative role in our office, and as well, she keeps our own accounts on track.

Jennifer
Tanya

Tanya Ritson
Administration Assistant - Marketing


Tanya joined our team in October 2011 providing support to our clients between consultations, and administering our on-line shopping portal.

She has managed call centres at Fosters, TeleTech and Commander, and worked with Deloitte Consulting in Call Centre operations and Customer Relationship Management (CRM). Here Tanya supported clients like ATO, RD1.com (New Zealand Dairy Group based in Hamilton NZ) and Rogers Communications (Canada).

Her expertise covers both technology and people management, and she is qualified with Certificates in Management, Call Centre Management, and Assessment & Workplace Training.
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